If for any reason you would like to return the item or items you've purchased from Sugar and Paris, please contact us within 14 days of receiving your order.
We'll provide you with a prepaid shipping label and will deduct the cost of the shipping label from your refund amount.
International customers are responsible for both incoming and outgoing shipping costs, duties, customs fees, and taxes on returned items.
Once you've initiated your return and received your shipping label, please send your merchandise (free from wear, stains, odor, or any condition that would prevent them from being sold as new) back to Sugar and Paris within 30 days of the date you placed your order.
Upon receipt of your returned goods, we'll handle your return or exchange as requested. Refunds will be credited to the original form of payment minus applicable shipping fees.
Some exclusions apply.
Due to Covid-19 we will not be accepting any refunds on physical products